Training and Education
We provide training for both employees and employersHelping you channel your full potential
Whether you are new to drug testing or seeking a provider change, Butterfield Testing Solutions can help. Our extensive training program for our collectors is focused on growing their knowledge of the industry and sharing experiences to learn from each other. We provide continuing education and training to strive for excellence.
We recognize that every company faces unique challenges. Our goal is to be a resource to you. As an extension of your safety team, we face those challenges together.
Our Collectors Have The Training and Education
Our collectors are trained and qualified to conduct collections under the Department of Transportation’s (DOT) rule, 49 CFR Part 40. Notably, this rule describes the required procedures to conduct workplace drug and alcohol testing. In particular, DOT-regulated testing.
The training and education of our collectors involve several hours. They enjoy classroom instruction, knowledge checks, and mock collections. Mock collections represent the different scenarios that can occur during a job. They include scenarios such as shy bladder procedures and out of temp specimen collection.
We train our collectors to recognize the behaviors and characteristics of someone who may intend to cheat. They can handle these situations professionally.
Our team will make sure that samples collected come from the person being tested. BODT knowledgeable collectors will flush out substituted or synthetic urine. The methods we employ help to guarantee the integrity of the test.
Butterfield Testing Solutions collectors participate in continuing education classes. These classes increase their knowledge of our industry, and they learn from the experience of others. Our interested clients have questions and concerns, and we train our collectors to be a resource to them while onsite.
You’re In Good Hands With Our Trained Collectors
Trusted And Reliable
We have been a trusted resource to many businesses in the U.S. since 2013. We love what we do, and it shows in our service. Your company is entitled to a drug-free workplace. We have the training and education to help.
Availability: Anytime, Anywhere
Butterfield Testing Solutions can be anywhere you need us. Whether it’s a post-accident test, workplace drug testing, day or night, our testing services are available 24/7.
Safe and Secure
A meticulously trained and qualified collection technician will always seek to handle every situation with the utmost professionalism, looking out first and foremost for our clients.
We live in a litigious society so we train our collectors to write statements immediately after difficult collections so the experience is fresh in their mind.
This way if a situation does escalate, our collector statement is a valuable piece of evidence for the client.
Our collectors are courteous and friendly. We teach them how to handle difficult collections and to withhold judgment. The atmosphere they create disarms a person that is highly emotional in a compromising situation. We recognize that desperate times can call for desperate measures. As a result, we keep that in perspective and we are sensitive to them.
Why You Should Use Butterfield For Employee and Supervisor Training
Supervisors need training and education on how to recognize impairment and much more. Employees are no different. Having everyone trained will make safety a priority on your job sites. Try our live, in-person training to get the desired result.
Being ENGAGED is the key! Our trainer can draw out even the shy ones to participate and enjoy the training. She has several years in front of a classroom. By the time she finishes, all participants will report learning valuable information to help them out in the field. They almost always note that it was fun as well.
Class participants LOVE the activities we introduce because it brings the fun that they don’t expect. This helps participants be more involved and makes the training and education memorable.
We also offer training and education via video chat, doing our best to keep class participants engaged.
We ENGAGE with Supervisors and Employees To Provide The Best Training And Education.
Empower Supervisors
Notice Impairment
Gain Knowledge
Ask Questions
Group Activities
Enhance Safety
Your Company and Your Business Matter To Us
Butterfield Testing Solutions was founded on a relationship 18 years ago and has grown to be a large family of amazing friendships. Consequently, with us, you will find that personal touch. We want to know you. We want to help you. It is really the thing that matters most to us. Our collectors tell us that the relationships they build daily are what they love most about their job. At the end of the day, it’s the people that matter. You matter.
Qualified To Serve Your Business
The Department of Transportation (DOT) requires qualification training that provides instruction on the following subjects:
- All steps necessary to complete a collection correctly and the proper completion and transmission of the CCF. (Chain of Custody Form)
- “Problem” collections (e.g., situations like “shy bladder” and attempts to tamper with a specimen)
- Fatal flaws, correctable flaws, and how to correct problems in collections
- The collector’s responsibility for maintaining the integrity of the collection process, ensuring the privacy of employees being tested, ensuring the security of the specimen, and avoiding conduct or statements that could be viewed as offensive or inappropriate.
You can learn more about the DOT regulations under which we train and qualify our collectors by visiting here.