ResourcesOnboarding & compliance
Everything you need
to get started.
From onboarding to compliance guidance, here's what to know before your first test.
Tell us what you need,
start your protocol
Every company's testing needs are different. Fill out our Protocol & TPA form and we'll build a program around exactly what you need — then reach out to get you started.
No account required — we'll follow up within one business day
Protocol & TPA form
Company details, testing requirements, scheduling preferences, and contact routing in one intake.
Before,
during & after
We design the process so your people know what to expect, your collectors know the protocol, and your records are clean from day one.
- Step 01
Secure chain-of-custody procedures
Every donor shows photo ID, the collector scans and verifies it, and a barcode prints on the spot. A unique specimen number follows the sample from start to finish.
- Step 02
Collections handled professionally and respectfully
For shy bladder situations, donors can wait in a comfortable area and drink water over up to three hours. Collectors coach, never rush.
- Step 03
Medical Review Officer (MRO) Review
When MRO review is required, results are reviewed by a qualified Medical Review Officer before final reporting.
Where the rules
come from.
We stay current on regulation changes so you don't have to. Here are the authoritative sources that shape our programs.
Your records, always accessible
Once you're set up, you'll have access to our online recordkeeping platform — view results, order tests, and manage your program anytime.
Login credentials are issued during onboarding
Ready to build your program?
Start with the protocol form
or talk it through.
Tell us what your operation needs and we'll design a testing program that fits your schedule and your workforce.
Onsite collections 24/7