Privacy Policy.

When you request a service, submit an intake form or contact us, we collect the details you provide — such as your name, company, phone number, email address, preferred clinic, requested date and any notes about your testing program.

Test results and related health information are handled under our chain-of-custody and compliance procedures and applicable federal and state law (including DOT 49 CFR Part 40 where it applies). That information is not collected through this website.

• To respond to requests and confirm appointment times.
• To set up and administer employer testing and compliance programs.
• To provide customer support and service-related communications.
• To improve our website and services.

Our website may use cookies and similar technologies to keep the site working properly and to understand, in aggregate, how visitors use it. You can control cookies through your browser settings; disabling them may affect some site features.

We share information only with service providers who help us operate our business (such as laboratories, medical review officers, and scheduling or CRM tools), with the employer or program you are testing for as required, or when required by law. We do not sell your personal information.

Butterfield Testing Solutions respects your privacy. By opting in to receive SMS communications from Butterfield Testing Solutions, you agree to the collection and use of your information as outlined herein. We collect only your name and mobile phone number when you subscribe to our SMS services. This information is used solely for the purpose of sending SMS communications, including account notifications and customer care messages. Butterfield Testing Solutions does not share, sell, rent, or disclose your personal information to third parties for marketing purposes. We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse, and we retain your information only for as long as you remain subscribed to our SMS service.

You can opt out of the SMS list at any time by replying STOP to any message or by contacting us at info@butterfieldtesting.com or (503) 925-8248. After opting out, you will receive a final confirmation message and your number will be removed from our system within 24 hours. You may also request deletion of your data at any time by contacting us. For assistance, reply HELP to any message or contact us using the information above. Message and data rates may apply, and message frequency may vary. Butterfield Testing Solutions does not share, sell, rent, or disclose customer information to third parties for marketing purposes.

We use reasonable administrative, technical and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, but we work to protect your information from unauthorized access, disclosure or misuse.

You may ask to access, correct or delete the personal information we hold about you, subject to legal and regulatory recordkeeping requirements. See also our Terms of Service.

Contact us at info@butterfieldtesting.com or (503) 925-8428.